On June 5, 2025, the 9th edition of the IDhall User Meeting brought together 70 participants at Euratechnologies in Lille.
This day was an opportunity for our customers from various horizons to exchange ideas about their practices, discover concrete feedback, and fuel their thinking on how to foster, structure, and grow a culture of innovation and progress.
Through testimonials from Sanden Manufacturing Europe, Schneider Electric, ArcelorMittal, and Safran, four realities were highlighted: supporting transformation by relaunching a suggestion system, harmonizing continuous improvement project management approaches across 24 industrial sites worldwide, converging practices across multiple sites to drive continuous improvement, and coordinating a large-scale system for steering and promoting continuous innovation and progress. These approaches may differ, but they share a common conviction: the dynamics of continuous improvement and innovation cannot exist without collective, well-equipped, and clear commitment.
Sanden Manufacturing Europe: Relaunching a participatory dynamic
A subsidiary of a Japanese group specializing in automotive thermal systems, Sanden Manufacturing Europe has been operating in France for over 30 years, with an industrial site where production and logistics account for a large proportion of the workforce.
In 2021, the company joined a new group and embarked on a transformation phase, marked by a desire to revive its idea management system.
At the crossroads of several industrial and social transitions, the relaunch of the program relied on IDhall as a lever to revitalize a dormant dynamic. The team therefore took over an existing program that was losing momentum, reinvigorated it, and refocused the approach on employees.
Suggestions come mainly from the field, particularly from production operators, who can easily submit their ideas using the tool. Validation is carried out by frontline managers, ensuring smooth implementation that is firmly rooted in everyday practice.
At the same time, a major training program was launched in January 2024 to re-engage teams: two weekly sessions, adaptation for night shifts, personalized follow-ups, etc.
The result? A sharp increase in adoption, with more than 600 ideas submitted in one year, the majority of which came from production and logistics. Concrete results are also emerging, as Stéphane Brisoux points out:
In addition to the suggestion system, Sanden Manufacturing Europe has also introduced a complementary mechanism to structure its cross-functional improvement projects, particularly in terms of cost reduction, in a more strategic manner, as Stéphane Brisoux explains:
IDhall is a bit like a toolset: the more you use it, the more new features you discover.
Today, we use it to track our continuous improvement and innovation projects, manage “quality awards” (when an operator identifies a customer risk, they can be rewarded), lead problem-solving projects, and structure our cost reduction projects, with a real focus on prioritization and financial analysis.
A great example of how field initiatives and project approaches can work together, where collective intelligence is really put to good use.
Schneider Electric: Unifying the management of continuous improvement in an international industrial organization
Schneider Electric is a global leader in energy management and automation, with more than 160 industrial sites worldwide.
Within the Global ETO industrial organization, the team in charge of digital transformation faced a major challenge: effectively managing action plans in a complex environment, spread across several countries and numerous factories.
This entity alone has 24 industrial sites in 15 countries. Until now, practices were fragmented, relying on a mosaic of tools (Excel, PowerPoint, SharePoint…). The lack of cross-functional collaboration hindered the sharing of best practices and complicated overall monitoring.
IDhall was introduced with this in mind, with one key requirement: to provide a single, simple tool that could be adapted to each plant and capable of unifying local approaches around a common language.
Today, the platform structures continuous improvement monitoring throughout the region, with more than 1,000 initiatives registered, over 1,200 active users, and the use of 7 of the 11 languages available in the tool.
If an action is not in IDhall, it is not considered.
Via the API, data is consolidated to feed into reporting. IDhall is becoming a standard tool for this region and facilitates the exchange of best practices, which was very complicated until now..
ArcelorMittal: Harmonize, enhance, engage
ArcelorMittal is a global leader in the steel industry, operating in numerous countries and active in various sectors such as automotive, consumer goods, and energy. In France, eight industrial sites employ around 7000 people, all of whom are involved in the continuous improvement process supported by the IDhall platform.
With the aim of standardizing its practices and capitalizing on ideas from the field, ArcelorMittal France rolled out IDhall in early 2023. The objective: to harmonize approaches between sites, bring out the most relevant initiatives, and recognize the involvement of teams at all levels.
IDhall has enabled us to centralize the continuous improvement process across all sites and to give concrete value to ideas from the field.
Every employee can submit an initiative, whether simple or complex, related to safety, performance, the environment, or customer satisfaction. A rating system allows ideas to be evaluated according to their impact, the effort involved in proposing them, and the level of autonomy required for their implementation. The most relevant ones are highlighted during highlights events organized several times a year.
Since the platform was launched, more than 3000 initiatives have been implemented. Success depends on the active involvement of local managers, regular communication, and easy accessibility in the field — including directly on the production lines. This dynamic has encouraged widespread adoption, stimulated exchanges between sites, and reinforced a culture of progress rooted in action.
Implemented on a large scale, IDhall now enables ArcelorMittal to structure and boost its continuous improvement process, while promoting the collective commitment of its 7000 employees.
Safran: Driving collective intelligence and transformation
Safran is an international high-technology group active in aerospace and defense, with more than 100 000 employees worldwide. Innovation is at the core of its strategy to address major challenges such as decarbonization, digital transformation, and sovereignty. And this innovation is above all a collective effort, driven by all employees, across all sites and at all levels. For this purpose, IDhall supports two complementary dynamics: participatory innovation and the management of improvement projects.
Innovation is central, and above all collective. It must involve as many people as possible in a culture of progress that is promoted at all levels.
In the field, everyone can easily express themselves thanks to the various contribution formats implemented in the tool. Whether it's a proven best practice, a quick suggestion, or a structured initiative, every contribution has a place on the platform.
Result: an average of 2.5 initiatives per employee, and nearly 250 000 initiatives implemented in 2024, a significant proportion of which originate from international sites.
In terms of management, IDhall structures the monitoring of continuous improvement projects and Lean initiatives, and supports the One Safran progress initiative through a structured methodology. The platform reduces the reporting workload, streamlines coordination between departments, and allows efforts to be focused on concrete actions.
The dynamic is based on a network of more than 300 facilitators, team rituals, and consolidated management via Power BI, for a unified and shared reading of indicators. The entire process is led by senior management, with active support from top management — right up to the Chief Executive Officer — who regularly reaffirms the importance of collective innovation within the group.
Internationally deployed, the platform supports the group’s transformation across all territories and helps to establish a culture of sustainable, cross-functional, and engaging progress..
With IDhall, innovation and progress become collective
From SMEs to multinationals, from standalone sites to global groups, all testimonials share the same observation: innovation and continuous improvement are only sustainable when they are visible, structured, and collectively supported.
Far from being a simple management platform, IDhall is becoming a lever for transformation, capable of adapting to the specific characteristics of each organization. In any case, it is transparency, recognition, and ease of use that enable everyone to get involved, make suggestions, follow up, and above all, see the concrete impact of their contributions.
The Humanperf team would like to warmly thank all participants — and especially Sanden Manufacturing Europe, Schneider Electric, ArcelorMittal, and Safran — for their valuable insights and commitment to the success of this 9th User Meeting..
FAQ
What is the purpose of the IDhall User Meeting?
The IDhall User Meeting is an annual event that brings our customers together to share their practices, discover concrete feedback, and collectively reflect on the best way to foster, structure, and grow a culture of innovation and progress.
Why is the IDhall User Meeting an unmissable event?
Participating in the IDhall User Meeting means enjoying an exclusive benefit reserved for our customers: joining an active community of companies that innovate, progress, and transform their organizations.
Every year, we are delighted to bring our customers together for a unique day designed to create value that goes far beyond the use of the platform.
This event is an opportunity to:
- Discover concrete and inspiring feedback: our customers share how they use IDhall to structure their approaches, stimulate creativity, and accelerate their transformations.
- Access a community of experts and peers: our clients take advantage of this network to discuss their challenges, find solutions, and leave with ideas they can action immediately.
- Draw inspiration from best practices: : different companies, different sectors, one ambition: to do better, faster, together.
- Get a head start: : our clients leave with proven methods and concrete tools to strengthen their progress initiatives.
For the Humanperf team, it's much more than just a meeting: it's a special opportunity to listen to our customers, share our vision, and build the future of IDhall together. This closeness, this ability to learn together and develop the platform at the pace of your needs, is what sets us apart.
How does IDhall facilitate progress?
IDhall centralizes all initiatives in a single, simple space that is accessible to everyone. Every employee can suggest ideas, track their progress, and see their real-world impact. The tool promotes transparency, encourages recognition, and facilitates coordination between departments, sites, and countries.
Is the IDhall tool suitable for all types of organizations?
Yes. Whether it's an SME, a standalone industrial site, or a large international group, IDhall adapts to existing needs and processes. Our customers’ testimonials prove it: : the platform is used both to relaunch a local suggestion system and to harmonize the management of thousands of initiatives in several countries.
